Joshua Caffrey

WSSC is charging me for water usage that occurred BEFORE I moved in and my service start date. I called them twice, but they said it was my "responsibility" to contact the property owners or management company. No, it's not my responsibility. I'm not a debt collector and they shouldn't be charging me for water usage before my service start date. Furthermore, I called a number of consumer protection agencies, and WSSC doesn't seem to have any oversight for when they pull something illegal like this. I'm filing a formal complaint with the MD attorney general. But, since I've spent hours sorting this out, I think they should pay me a few hundred dollars for a mess that they created. It's great to live in a country where large companies and organizations are "not responsible" for anything yet ordinary folks like myself bear all of the responsibility for everything all of the time.