Ashling Fitzpatrick
Latest Reviews
Ryanair Dublin Airport
Most people always give out about Ryanair but I've never really had issue as they literally tell you they are a no frills airline so you have to expect that. However, I had a very bad experience last weekend while travelling from Nice to Dublin. I booked the package that give two carry-on's small and 10kg. When returning I ended up with an extra bag that I needed to check in which I added before arriving and thought it was a reasonable cost.
I arrived at Nice airport in plenty of time to allow for bag check-in. There was a gigantic queue for this and I had to wait about 45 minutes. I was told the baggage belt system was down in the airport so I had to leave my bag with a pile of other bags. This was not Ryanair's fault however I did not like leaving my bag there as no-one was watching them and I felt anyone could have just picked it up.
Went through security etc got to the gate. I checked the flight coming in from DUB we were going to be going on and it arrived a few minutes early. By the time they got us all on the plane via bus we were all sitting but nothing was happening. I was wondering why they were not doing safety demonstration. Air stewardess came on and said unfortunately as we missed our slot air traffic control would not give permission for pushback at that time and it would be at least an hour but they will try and sort something. Luckily roughly 10-15 minutes later they came on and said they're allowed to push back so great off we go. Up until now while inconvenient as I had to be back at an event Dublin by 6pm, I really wasnt upset with Ryanair as its the nature of the game stuff goes wrong or is delayed but things happen. It is the arrival to Dublin that was extremely disappointing and very unprofessional.
I got this text when I turned my phone off airplane mode "Please be advised that due to a baggage failure in Nice, we kindly advise you to report your bag missing at the lost and found in Dublin so it can be delivered to you on the 1st of October 2023 in case the bag didn't show up at the baggage carousel". Now I've been very lucky that through all my flying I've never had this happen but I unfortunately needed that bag. I was positive though as it wasn't definitive that the bag hadn't arrived just a possibility.
I go to the baggage carousal and everyone is queuing at the desk with a lady giving out forms to claim lost baggage. I asked her is it definite they didn't come then. She was almost aggressive in how certain there was no bag saying no bags at all came on the plane. I start to fill the form and next thing the baggage started coming out and low and behold there is I would guess everyones bags.
People had left already accepting their bags didn't make it. I was trying to arrange going to replace what I needed in the bag for that evening. There is obviously zero communication. These things happen flying when you think of how many bags, people etc go through airports but not knowing and giving extremely inaccurate information is not acceptable.
I arrived at Nice airport in plenty of time to allow for bag check-in. There was a gigantic queue for this and I had to wait about 45 minutes. I was told the baggage belt system was down in the airport so I had to leave my bag with a pile of other bags. This was not Ryanair's fault however I did not like leaving my bag there as no-one was watching them and I felt anyone could have just picked it up.
Went through security etc got to the gate. I checked the flight coming in from DUB we were going to be going on and it arrived a few minutes early. By the time they got us all on the plane via bus we were all sitting but nothing was happening. I was wondering why they were not doing safety demonstration. Air stewardess came on and said unfortunately as we missed our slot air traffic control would not give permission for pushback at that time and it would be at least an hour but they will try and sort something. Luckily roughly 10-15 minutes later they came on and said they're allowed to push back so great off we go. Up until now while inconvenient as I had to be back at an event Dublin by 6pm, I really wasnt upset with Ryanair as its the nature of the game stuff goes wrong or is delayed but things happen. It is the arrival to Dublin that was extremely disappointing and very unprofessional.
I got this text when I turned my phone off airplane mode "Please be advised that due to a baggage failure in Nice, we kindly advise you to report your bag missing at the lost and found in Dublin so it can be delivered to you on the 1st of October 2023 in case the bag didn't show up at the baggage carousel". Now I've been very lucky that through all my flying I've never had this happen but I unfortunately needed that bag. I was positive though as it wasn't definitive that the bag hadn't arrived just a possibility.
I go to the baggage carousal and everyone is queuing at the desk with a lady giving out forms to claim lost baggage. I asked her is it definite they didn't come then. She was almost aggressive in how certain there was no bag saying no bags at all came on the plane. I start to fill the form and next thing the baggage started coming out and low and behold there is I would guess everyones bags.
People had left already accepting their bags didn't make it. I was trying to arrange going to replace what I needed in the bag for that evening. There is obviously zero communication. These things happen flying when you think of how many bags, people etc go through airports but not knowing and giving extremely inaccurate information is not acceptable.