Mathew

Spoke to this woman asking her for advice on when bag drops open for later flights and was looked up and down like I was dirt, then told that her lane is closed and I can’t be helped. I informed her it was just a quick question about opening times at which point the cut me off and told me to “stand over there” and then proceeded to continue playing candy crush which I noticed on her phone. Absolutely disgusting behaviour for front desk. Praying to god she is not on my flight.