walter allen

Poor service, colleagues are not on the same page with communication. The wait times are extremely long. I got there at 6:30pm, and the young lady at the front desk just stared at me. She didn’t speak, didn’t ask me for an ID or insurance card. She’s basically just there to collect a check, nothing more, nothing less. After getting signed in, they checked my vitals around 8:30pm and then sent me back to the waiting room where I sat for 14hrs and still didn’t get seen. I overheard some of the nurses who stepped outside to pick up food, talking, saying they were holding off on calling patients to the back so that people who come in to work the following shift will have to deal with the current patients. Definitely not a good experience.