CHENG TSAI
Latest Reviews
SKECHERS Harajuku
I truly wonder where all these high ratings come from. Last night, I specifically visited the store. Upon entry, the first Japanese staff member I encountered, immediately after I indicated my limited Japanese proficiency and asked if I could communicate in English, outright refused us.
Then, using images and descriptions from Skechers' official Japanese website, I inquired if they had certain shoe models in stock. The staff member said they didn't have them. We asked about a second and a third model, and each time, I got the same response.
Later, a second Japanese staff member approached me with an arrogant and impatient demeanor, spoke rapidly in Japanese, and after translating through Google, the gist was that any in-stock shoes would be on the shelves. He then quickly walked away.
The experience was disheartening; there was a complete lack of basic courtesy from the service staff. I personally will not visit this store again and would advise others to steer clear if possible.
Then, using images and descriptions from Skechers' official Japanese website, I inquired if they had certain shoe models in stock. The staff member said they didn't have them. We asked about a second and a third model, and each time, I got the same response.
Later, a second Japanese staff member approached me with an arrogant and impatient demeanor, spoke rapidly in Japanese, and after translating through Google, the gist was that any in-stock shoes would be on the shelves. He then quickly walked away.
The experience was disheartening; there was a complete lack of basic courtesy from the service staff. I personally will not visit this store again and would advise others to steer clear if possible.