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We have flown United Airlines short and long distances, domestically and outside the United States. Recently we took a very short flight between Los Angeles and Las Vegas. Clearly this was a short flight at 45 minutes or so but matched all our recent experiences. United and most all domestic airlines now have degraded service and raised prices - they charge for everything. The ticket schemes now among all the airlines should be illegal. This started as we passed the bag check counters (going and coming) to see kiosk after kiosk and not a single employee actually tagging and checking bags. So, for the opportunity to pay a checked bag fee starting at $35, you can also print and attach your bag tag too. Fortunately, we only did carry-on. The aircraft we flew on each way (both 737) were dirty and uncomfortable. The airlines could take out a row or two and make the experience much more pleasant but profit is their only goal. I don't think any airline deserves the loyalty of a passenger who flies on a regular coach ticket. You may pay less but you will definitely get less. The gap between product, treatment and service of a regular coach and any upgraded ticket has never been greater. United and others could do better but they choose profit over product and service.

We flew Air Canada for the first time. Los Angeles to Montreal and then to Madrid and then in reverse - in premium economy. We found the overall experience and product to not be comparable to others. We have flown premium economy on EVA, Delta, Cathay Pacific and Singapore Airlines. Air Canada is behind all of these. The comfort, food and service were somewhat disappointing. We also did not have the best airport experiences either. Maybe your experience will be better.