Gillian Menor
Latest Reviews
Centre Place
2024 Nov 26
I am very disappointed with the experience we had at this establishment due to unclear parking rules. We visited for the first time to watch a movie at night, traveling from a different town. Unfortunately, we were unaware of the specific parking procedures and have since received a $65 parking breach notice in the mail.
We paid $51 for movie tickets and provided proof of our online ticket purchase during our appeal to Atlas. However, our appeal was denied because we did not verify our movie tickets for free parking. This policy was not visible, and as out of town visitor, we had no way of knowing.
When checking other reviews, it’s clear we are not the only ones frustrated with this system. Proper signage or clearer information would prevent situations like this. It feels unfair to penalize paying customers without giving them sufficient information.
We are extremely disappointed and will think twice before returning to this venue.
We paid $51 for movie tickets and provided proof of our online ticket purchase during our appeal to Atlas. However, our appeal was denied because we did not verify our movie tickets for free parking. This policy was not visible, and as out of town visitor, we had no way of knowing.
When checking other reviews, it’s clear we are not the only ones frustrated with this system. Proper signage or clearer information would prevent situations like this. It feels unfair to penalize paying customers without giving them sufficient information.
We are extremely disappointed and will think twice before returning to this venue.