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Aiko
2023 Jul 26
Food was delicious and the sake tasty, but the service... some of the worst I've had in Berlin! :(

We were served by a man and a woman who seemed to be the boss.
The young man seemed very stressed to the point of rudeness.

Every single exchange made that evening with both those people was unpleasant and abrupt. Not a smile, not a please or any politeness. I should point out the restaurant was not full, this was towards the later evening, so rather calm.

At some point our waiter came to take our dishes away and had the roughest way of asking us if this drink or that dish was finished or not, as if in a rush (there was still about an hour before they closed!)
He was in such a rush that he didn't realize my bottle was still full and grabbed it by shoving his finger in it..... and brought it back when I called him out.. In a case like that, I feel like one normally apologizes and offers a free drink in exchange... But nothing, apart from a mild "sorry". I understand working in restaurants can be stressful (I have in service myself plenty), but this was really bad, and made it a most unpleasant experience thanks to the rude service..which is a shame, considering the food is rather delicious! :/