Alex
Latest Reviews
No Surrender Unlimited Fresno
I hosted my daughter's birthday party here in September for 40 guests, reserving two rooms. I will NEVER do it again, and I DO NOT RECOMMEND THIS PLACE FOR BIRTHDAY PARTIES!!! It was the worst experience ever! We had rude, unhelpful hosts who clearly didn't enjoy their job. They didn't even assist with the setup, although I didn't need them, it was nothing like the other hosts I've worked with in the past.
I had purchased the unlimited package with arcade cards for my guests, but we kept asking for them and didn't receive them until 2 hours into the party. By that time, some of my guests were ready to leave. When I received them, I actually had extras because some had already left. I voiced my concerns to the management, but they only offered free laser tag for the remaining guests. What a joke! I paid almost $2,500 for a terrible party!
To top it off, the location is horrible. The parking lot is filthy with trash, and there are a lot of homeless people around. I honestly recommend going elsewhere. I guess with a lousy location, you get lousy workers!
I had purchased the unlimited package with arcade cards for my guests, but we kept asking for them and didn't receive them until 2 hours into the party. By that time, some of my guests were ready to leave. When I received them, I actually had extras because some had already left. I voiced my concerns to the management, but they only offered free laser tag for the remaining guests. What a joke! I paid almost $2,500 for a terrible party!
To top it off, the location is horrible. The parking lot is filthy with trash, and there are a lot of homeless people around. I honestly recommend going elsewhere. I guess with a lousy location, you get lousy workers!