Myisha Jackson

I just left the resort Monday. The first day that we arrived at the resort, we saw a baby roach in the room. We complained and was given the key to another room to look at but saw one in there also. We decided to just stay in our room and keep our things in our bags instead of unpacking. There was a leak from the ceiling which leaked the whole time we were at the resort. The leak made noise. We complained but they never fixed it. This caused a puddle of water to remain on the floor through our whole stay. For some reason every time we went to eat at a buffet, the staff never waited on us, we were never asked what we wanted to drink. We had to stop them to
get a drink. We went to the Riu Bavaro and we had a total different experience. Please do not go to the casino, we walked in and was offered $10 in chips to play a game. Come to find out after losing a lot of money, the game was a scam. My last complaint is that we both have bed bug bites all over us! Needless to say, we will not be returning to this resort. I am not going to say the whole trip was awful… but I do have quite a few complaints.