Oleh Bezvesilnyi

I have got a gift an Armani exchange bag from a friend of mine and wanted to exchange it to another item in the shop. The shop didn't allow me to do that, become the item I have chosen was a lower price then my gift. They said that it's not allowed I have to find an item with exactly the same price (which is not existing by words of a sales manager) or get more expensive one. I didn't find anything suitable for myself and had to leave the shop without exchange service which I supposed to have. They said I can exchange my gift only if the person who paid for the gift will be present in the shop, because they need her credit card to run in through the system, this makes the situation is totally unfair towards me and my friend who made the gift.

Company "Armani exchange", in my opinion, doesn't work for customers, it just takes care about their own business!