Kristina

This is the worst Smash we have ever been to. Don't even bother.

We received no greeting when we walked in. The employee at the register just stared at us without saying anything when we were waiting to order. I started to order thinking he was good to go but he wasn't even logged in so I had to repeat my burger order. My husband and I ordered two burgers and a regular tot. It took 31 minutes to get our food. Absolutely unacceptable but we figured they may have been training. The food came out lukewarm/cold and there were at least 4 employees working. My burger patty was burnt on one side. The half of a piece of bacon I received on my bacon burger was half fatty and inedible. My husband's burger was okay. He said it wasn't anything special. The tots were greasy and cold. Definitely NOT worth the $20 we spent. Especially since they weren't busy at all. There were two orders before ours and the only online orders we saw come in on their screen was after we ordered. The couple that ordered before us received both of their burgers incorrectly made.