kieran jardine

Me and my wife booked a superior double for a weekend. When we got to the room it was clearly not the one we booked. It was dirty, dusty and the bed had the biggest dip in it. We were told they booked all the types of room we booked and there were none left. We left and was told to contact reservations to arrange a refund. They don't answer the phone amd have ignored all our message and attempts.
Avoided at all costs! Hotel over the road which we ended up staying in is much nicer and cheaper and a thousand times cleaner.