Patrick Aiello
Latest Reviews
Big SNOW American Dream
It's clear Snow Partners doesn't care about pass holders.
How is 3 days of 50% off a benefit or a reward to the pass holders? 50% of = 30 dollars.
A complete stranger can come and buy a 6 pack for 99 = 16 per pass...
So you actually are charging the pass holders friend double. Why should pass holders promote your business???
I have had MC pass since last November. 700 and renew this year 500 = 1200 and a Big Snow for 99 * 9 months = 2100 by year end I will have spent 2400.
2400 is more than both a Epic and Ikon combined, and enough left over for airfare to Colorado or Japan.
If you are lucky non-pass holders might by four packs of six netting you 400 yet you cater to them over people who spend 2400 with you.
On top of that you knowing that you had this dirty snow for a year since the fire ruining people's equipment and gear.
If it is about money allow us an hour early access like every other mountain, free tune ups to combat the effects of the chemicals in the snow stripping wax, drying out bases, and slowing up the boards.
I would give 0 stars but your staff is 100% amazing. Staff is the only thing that makes this place good. The staff at Big Snow is second to none. Truly a great group. Pay them more and take care of your pass holders.
________________________________
Response Edit... I spoke with a manager via website and was told to buy the 6 pack like non-pass holders.
________________________________
Post a conversation with trusted employee... I raised the review two more stars as I was told leadership addressed this in meeting. Out of respect to this outstanding staff who again truly make Big Snow. I would love to see real action and change it to a 5 star review showing a growth mindset approach by Snow Partners.
How is 3 days of 50% off a benefit or a reward to the pass holders? 50% of = 30 dollars.
A complete stranger can come and buy a 6 pack for 99 = 16 per pass...
So you actually are charging the pass holders friend double. Why should pass holders promote your business???
I have had MC pass since last November. 700 and renew this year 500 = 1200 and a Big Snow for 99 * 9 months = 2100 by year end I will have spent 2400.
2400 is more than both a Epic and Ikon combined, and enough left over for airfare to Colorado or Japan.
If you are lucky non-pass holders might by four packs of six netting you 400 yet you cater to them over people who spend 2400 with you.
On top of that you knowing that you had this dirty snow for a year since the fire ruining people's equipment and gear.
If it is about money allow us an hour early access like every other mountain, free tune ups to combat the effects of the chemicals in the snow stripping wax, drying out bases, and slowing up the boards.
I would give 0 stars but your staff is 100% amazing. Staff is the only thing that makes this place good. The staff at Big Snow is second to none. Truly a great group. Pay them more and take care of your pass holders.
________________________________
Response Edit... I spoke with a manager via website and was told to buy the 6 pack like non-pass holders.
________________________________
Post a conversation with trusted employee... I raised the review two more stars as I was told leadership addressed this in meeting. Out of respect to this outstanding staff who again truly make Big Snow. I would love to see real action and change it to a 5 star review showing a growth mindset approach by Snow Partners.