Elizabeth Brice

Flight there was great, except AC was like a walk in freezer. Even the connection wasn't bad. Coming back it was a Nightmare on Elm Street or the Shinning! Had to be put on a United Airline overcrowded flight with no leg room suffering with a bad right leg and lowerback pain. Or stay in DFW Airport overnight for a flight the next day. Found all this out when I arrived at SJD. They sent flight changes every eight minutes for 45 minutes until I was sitting at the boarding desk. Then given the real 411. The people at SJD were great helping me! American Airlines you suck with a great BIG straw! Flying with you again or United gives me second and third thoughts!!!