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I scheduled an appointment for emergency services due to pain from a cracked crown & fillings. The day of the appointment there was a accident on I-94 that seemed as though I would arrive late. I called & canceled my appointment over the phone however traffic began to pick back up so I called back & was able to still hold my appointment time slot. I arrived a few minutes late & the staff was very friendly & helpful with getting me registered & directing me in the way of my service. The staff made me feel welcomed & comfortable despite me being a little anxious. My X-ray’s determined the cause of my pain & I was scheduled for treatment. I was very pleased with their level of customer service with their patient service.