Steigenberger Frankfurter Hof

Everything is great about this place, it really was perfect. The rooms are great, the staff is friendly, and the food is fantastic. You just can’t go wrong staying here, I would recommend it to anyone going to Frankfurt!

A brilliant hotel. Rooms are quite traditional and extremely clean and neat. In the heart of Frankfurt, the location is just brilliant.

Breakfast is top notch. U feel like a dignitary staying here.

Steinberger Hof is a beautiful, grand old building. They have put their money into the common areas more than the rooms. While the room and bathroom (including tub!) were large and the bed comfy, it was badly in need of updating. The decor and furniture were dated, and the carpet was, honestly, gross. I sneezed constantly. Also, the lack of seal on the shower meant that whatever we did, the floor flooded when we showered. Great, great breakfast, though overpriced given what you’re paying for the rooms, which is definitely a luxury price, even for Europe. Worth noting the coffee is really bad. Sorry, but at a five-star hotel, I expect a barista and not a machine. :) Staff lovely generally though many seem inexperienced/new. Fabulous location.

Avoid this hotel. I had previously stayed in a very Steigenberger in Leipzig and thought this would be a similar but I was very wrong

- Hotel was hosting a private function in the courtyard with very loud music playing until 10pm - could not sleep. This affected majority of the rooms facing the front
- Room was nice enough but dated. Old dirty carpeting needs replacing
- bathrooms are very nice but the towels have been downgraded to some that are the same quality as holiday inn
- Had to leave early for airport at 630am. The hotel has virtually no staff there to help. Front desk does not answer phone. I had to retrieve my own car from the garage due to lack of staffing as the only person who could get car was also responsible for manning the front desk. This was shockingly low staff for a hotel of this size and reputation

Overall this is a nice building and seems like it used to be a nicer hotel but is likely being ran under sever cost cutting measures. AVOID

Today, when my customer and I visited a hotel restaurant, the reception said no need to reservation than when we went to restaurant claimed that no tables were available, but in reality, all tables were unreserved. Eventually, we were seated at a small table. After waiting for 50 minutes, we were informed that the fish we ordered was soldout. The waitress brought a different fish without confirming with us. This raises concerns about the quality of service provided.

I was upgraded to a “newly renovated room”, which was nice but with a couple of issues. There is a small TV in the bathroom that doesn’t work. There is only one power outlet on either side of the bed. The prices for the mini bar are ridiculous. I know that stuff is always expensive but this was extreme. Overall a very nice hotel right in the middle of everything.

If we could give 10 stars we would. The location is perfect for exploring Frankfurt. The Spa, bar, and restaurants are spectacular. Yes, spectacular. Best breakfast buffet I’ve ever seen. The massages were a perfect way to end our two weeks seeing Germany. This is easily one of the best hotels in Europe and certainly in the top 5 this traveling vagabond has ever visited. Loved it.

We travel quite a bit and this hotel was exceptional in every respect. Great staff, fantastic facility, and wonderful location. Just loved everything about this place, and it would rank as one of the very best hotels we've ever stayed at, over many years and countries.