West Mountain, Queensbury: Photos, Reviews & Location

Storied, 125-acre ski resort with trails, terrain parks & snow tubing, plus a pro shop & bar/eatery.

At a glance

#15 of 15 Tourist attractions in Queensbury

LocalGuideWorld score: 4.30

5.7 km from the center of Queensbury

Rating breakdown

5 ★60%
4 ★26%
3 ★6%
2 ★2%
1 ★5%

What reviewers talk about

Share of 16 recent reviews that mention each topic.

Service & staff31%
Price & value19%
Waiting & crowds13%
Location13%
Atmosphere6%

59 West Mountain Road, Queensbury, NY 12804

westmountain.com

(518) 636-3699

Quick facts

What is the rating of West Mountain?: West Mountain is rated 4.3 out of 5 based on 2,562 reviews.
How does West Mountain rank in Queensbury?: West Mountain is #15 of 15 Tourist attractions in Queensbury by LocalGuideWorld score (rating weighted by number of reviews).
Where is West Mountain located?: 59 West Mountain Road, Queensbury, NY 12804 — 5.7 km from the center of Queensbury.
What do visitors mention most about West Mountain?: Most often: service & staff, price & value, waiting & crowds (from 16 recent reviews).
How can I contact West Mountain?: Phone: (518) 636-3699 · Website: westmountain.com

Reviews (16)

Digital Millionaire LLC 2024 Mar 09

Our recent visit left me with warm memories and a newfound appreciation for this charming ski spot. We will be back next year!

wiz dum 2024 Feb 27

Overall good experience. The tubing is great for kids I'd say but in general it's lack luster and wastes so much time trying to go down the bigger hill with the slow lines. Tubing use to be more fun back in the days. Now there's a lot more safety protocols and stuff like that which makes it pretty boring. I didn't try the skiing so can't comment on that

Matthew Blaunstein 2024 Feb 24

Don't go tubing here. They sell as many tickets as they can with no regard for customer experience. Got total of 5 runs in 2 hours. $8 a run for tubing is ridiculous. Went to customer service after 3 runs and 1:15 to see about a refund or voucher for another day. They said too bad so sad and claimed it's advertised on the website how few runs you'll get in. I'm still looking for this info detailed on the website but have yet to find it. They said if we wanted to get more runs in we needed to use the hill meant for toddlers. They told us we should head back out and get in whatever runs we could with our remaining time. No concern for the poor experience. Still unhappy with the experience afterwards I called the mountain looking for someone to speak with. Girl on the phone said that all management had left for the day. I detailed what my issue was and she stated she was one of the two people at the window when I was there earlier. She reiterated what the guy at customer service had said earlier in the day. I advised I still can't find the information on the website and just curious where that would be found. I mentioned that most mountains restrict ticket sales to provide a good experience and she basically told me that they're there to make money and try to sell as many tickets as they can because they're a popular mountain. This was also confirmed when I asked a lift operator if it's always like this and he said "they really pack them in here during these school breaks". The lack of concern for the poor experience led me to say that my 7 year old had a real $htty time today and that was the first time I heard an apology but it came with attitude when she said "Well, I'm sorry you had such a CRAPPY time." You would swear from the attitude these people think they're working for Vail resorts. This is a destination of convenience only not a real destination. Not the usual experience you receive from the Adirondacks. Will not be going back.

carl tabor 2024 Feb 22

Who knew there was a ski mountain so close to lake George? Now I do. This was a terrific family ski area. To be honest we only ended up going here because we snoozed and Gore mountain tix sold out president day weekend. But we didn’t feel bad. This place was great for my 4 year old! Who struggled down the bunny slope. But loved the tubing. I recommend reserving everything as far in advance as possible. I only found out there was another lodger/side of the mountain after I left.

Kristen M 2024 Jan 15

Great experience. My son took a beginners snowboarding lesson and he was completely locked in afterwards. Special thanks to his Instructor Carl, Erica and all the staff in the rental and ticket offices for being so knowledgeable and helpful.

Nicholas Seiter 2024 Jan 10

West was a fun mountain. Due to the rough start of the year terrain was limited. When fully open this place looks awesome for an affordable price. Great INDY Pass stop too.

Raid Rajib 2024 Jan 01

I am disappointed.For management and west mountain they don't deserve any ⭐. For instructor I will give them two stars.
I have to spend $100 for one person only to get gear and entry for bunny hill. Most disappointing part is in the counter they told me that I have to buy lesson to enter bunny hill and I paid $47. And when my son went to the instructor they checked with office and told no. That amount is for entry only. My 6YO went up the carpet and started crying as no one was there to assist( I was told about lesson) . The situation could be worse until some kind instructor went up and got him down. They were very nice people and also gave tips to my kids as they did it for the first time.

Cassie DeSena-Jacobs 2023 Dec 27

Took 3 kids here for tubing. Had an excellent experience and really want to say how pleasant the staff are. It was our first time snow tubing and my 9 year old was pretty anxious; Sam was on the conveyor belt and he was awesome. He calmly explained the process to my son, stopped the belt, made sure everyone else waited, and cheered him on for the rest of the time. 10/10 recommend !

John Chiccone 2023 Aug 24

I've skied there.... but inwas there recently for the scenic lift to the top of the mountain and to check out their high adventure ropes course at the top of the mountain..... it was awesome and I'd highly recommend.

Patrick Dundas 2023 Feb 24

Decent ski hill for beginners and families. The terrain is primarily short greens and a couple blues. For others, it leaves a bit to be desired and fell short in a couple areas.

The cafeteria was the worst ski lodge experience I’ve had in a long time (by far). Spent $6 for a soggy, cold slice of pizza which tasted days old. The woman at the register (manager/owner?) ignored the line of customers and went on a very extreme rant to another worker about how bad of a job the employees were doing, along with other business and personal matters. She was extremely unprofessional and really created a hostile atmosphere - I feel bad for the employees that work for/with her. The entire line of customers were visibly uncomfortable. Lift, bar, and ticket staff were very friendly. The guys at the Apex Chair had especially great attitudes!

Snow guns were not running even though the majority of the blue trails were closed for lack of snow and the temps were perfect for snowmaking. Grooming wasn’t bad but could be improved - there were some dangerous contours on some of the trails that could have been smoothed out with more regular grooming. Not a huge deal, but certainly unusual for beginner terrain.

I’m a big supporter of independent resorts and an indie passholder. Compared to other independent resorts, West Mountain fell short on terrain selection, snowmaking, and their cafeteria. I would visit again to see if its the norm, but some aspects of the resort seemed mismanaged.

Doc Nitty 2023 Feb 20

Awesome weekend first time outdoor snowboarding. The kids did great and looking forward to coming back. Even when we finished I enjoyed watching the other people hit the jumps. Definitely made for good post to my IG @docnitty23

Desiree Ryan 2023 Feb 18

Went tubing here for my son's friend's birthday party and it was an absolute blast, even for the adults. They have two separate hills. One smaller and one bigger. Both are really fun! The smaller hill is great for first timers, those who might be a little more reluctant and younger kids. The bigger hill is great for all ages but goes very fast! They also have a competitive downhill skill slope and a regular ski/snowboard slope. Can't wait to go back! Completely recommend!

Brandon Tortorelli 2023 Feb 09

Nice small mountain located less than an hour north of Albany right off the highway. Getting lift tickets was easy bought online and then got physical ticket/card at kiosk onsite. Lifts are very fast and the slopes are well maintained. Would definitely recommend going here.

Sharon Behnke 2023 Jan 03

Great family outing! We did the snow tubing. There's a people mover to get you up to the top of the hill and it wasnt too bad of a line so we got four- five trips in within our booked time. Snack prices we're outrageous as expected, but the outing was a very pleasant experience overall.

Samantha 2022 Sep 22

We went to the aerial treetop adventure course here on a group trip. We had never heard of it before the trip. It was AWESOME. It's like Adirondack Extreme, but much closer to home. We had a fantastic time here and look forward to going back again! The staff was very friendly and helpful and the lift ride to the top of the mountain was a beautiful bonus! This is highly recommended for a fantastic, fun filled day outside!!