rush karaoke

Sad to say I was extremely disappointed with my most recent experience here. I’ve been once before and had an amazing time. Recently, I had decided to take a friend, expecting the same standard of customer service. Yet, to my surprise, this was not the case. I came out of the room early on as I was having trouble connecting to the TV and was immediately met by aggravation from whom I presume to be the owner. I stood alone trying to fix the problem myself while the owner yelled at me and hit the counter, and the other worker behind the bar was on his phone. I want to give the owner the benefit of the doubt, seeing my first experience with him was flawless, and suggest he was already frustrated with prior customers. However, it was very early on in the night and I can’t imagine that many drunken club go-ers could have stumbled in and given him a hard time before I had arrived.
The price is fairly cheap compared to other places in Adelaide, and the rooms are always clean with systems that work well - so despite my experience I will probably be back. Although, I am still extremely disappointed by the shockingly bad customer service and could see why this would prevent someone from wanting to return. Fortunately, I’m a emotionally strong individual and was able to handle being yelled at as a young girl by a fully grown man. Yet, I can see how this situation would have left many others of my age petrified.

It was very clear from the moment we walked in that weren't welcome, we were told to wait 20 minutes for a room and bought a drink whilst we waited, then we were told to wait out in a waiting area away from the members of staff. One of the workers (muscle) told us to leave, we had no idea why we waited patiently with our drink, so we asked for a refund and left, before we left we were asked to leave our glasses even though we wanted to finish the drinks we had paid for. Really rubbish service, we felt like it was a bit racist to us being Australian, and weren't welcomed from the start. Avoid this place at all costs it was extremely uncomfortable.

Amazing service and great atmosphere, come in every few months with some mates and have a blast every time

Really fun, but I'm pretty sure everyone can you hear you since the walls are so small

I have been to this place many times. I sing primarily in Japanese (occasionally Korean) so I use the different part of the store that doesn't use YouTube. I am used to using the book based Korean karaoke machines and they have a good selection, can find most of the songs I want to sing (some newer ones too). Service has always been lovely. Only gripe I have is the price, I often sing on my own and I still have to pay $40 for two hours. I miss karaoke kan in Japan lol

We used to be regular customers. The price is affordable but the customer service is so terrible. The microphone voice is so low that we could barely hear anything. When we asked to turn the voice up, they slapped the door and show us a very bad attitude. After he adjust the voice, it did go up a little bit but it still doesn't loud enough for us to have a good experience here.

It was a completely unpleasant experience. The owner was so rude to us when we asked to increase the volume, because we can barely hear our voice through the mic. We’ve been here a few times and other staff were very friendly and helpful. But this time makes me feel like I have to pay for a pricey karaoke and get yelled at for no reason.

I don't have much experience at all with karaoke, this place was ok. $10 per person per hour, gets you a nice sized room, which nearly drowns out all the surrounding rooms. Drinks are normal prices and it's a fairly good range. Staff were nice. You can pick any song, you just gotta connect your phone with the system and you're good to go