The London West Hollywood at Beverly Hills

I LOVE this hotel. Such an incredible staff. Everyone was so helpful. From the person at the front desk, to the waiters, to the pool staff. The food is also some of the best I've had at a hotel. Such a great place and I love to call it a second home!

Lovely hotel in the heart of West Hollywood. Rooms are spacious and very comfortable. Hotel is well located and you can walk to a number of great restaurants. Service is friendly and efficient. I stayed here for a work event but I would consider returning with my family. Rooftop patio is stunning

Hadn't been back to this area in 7 years and the hotel looks the same...plus all its wear in tear. Service amazing as always but they really need to fluf up the hotel and spend some money. Don't walk around the outside of the hotel as you will be shocked, it feels like a low income development, the hair salon....I'll just say it's there and thank God it's not visible from the inside of the hotel. Something that shocked me was the smell of cigarettes as soon as we stepped into the elevator and all the hallways in floor 7, it's pretty strong, I felt I was in Vegas. The rooms also feel very outdated, I mean again no updates in 7+ years and it shows. Services and amenities remain a 10 out of 10 and thank God because I'm not sure I would stay here again for the price if it wasn't for the great customer service. Oh, breakfast food was super stale and tasted "old" that was shocking too as last time every meal I had at the hotel was delicious.

What an amazing, but short, two days we had with The London. We arrived super late and they were there to help with bags and even someone to hold open the door for us. Smooth check-in and an amazing sleep with the balcony door open. The view stretched from downtown LA to Westwood. Even with the noise of the city and being near all the clubs on Santa Monica Blvd, with the door open it was quiet, so closed it was silence. Great service. Amazing breakfast as well.
The bathroom was amazing. Definitely had a bubble bath!

Overall service that was second to none, and very friendly and helpful anything from opening a door, to your car door, to helping with luggage; this is how hotels used to run and I’m glad some still do treat you like a real guest!

We enjoyed our stay at The London Hotel. The valet team, bellman, and front desk were all very attentive. The Hotel was very clean and we enjoyed our stay here. My wife likes to stay where we have a restaurant available, especially after a long day out site-seeing. We took advantage of it three times during our stay. Our room was a good size and very comfortable for our family. I would recommend it to anyone looking for a hotel that is pretty close to all of the places that we wanted to visit during our stay. We will definitely return on our next visit to Los Angeles.

The London West Hollywood Hotel is fantastic! It feels like you have taken a step back in time, when service was a hotels top priority to the guests. We flew in from the east coast, arrived early and our room was ready for us. The room was quite generous in size (and it seems this is the norm). Two very comfortable beds, amply spaced apart from one another giving myself and my daughter our own space. The room had a balcony you could easily access and sit out on. The bathroom is simply perfect! Perfectly appointed and the shower (and shower pressure) is just wow! We spent time in the lovely pool area and it had plenty of chairs, towels, and staff who asked if we wanted food or drink. Breakfast was included in our room rate and it contained everything one could want. The dining room was beautifully laid out and extremely comfortable to dine and converse. Everyone we interacted with (Valet, luggage, front desk, pool, breakfast) were professional and kind, providing top level service it simply (IMO) is hard to find these days.

I recently had the pleasure of staying at the London West Hollywood Hotel in Beverly Hills for over a week, and I must say it was an extraordinary experience from start to finish. From the moment we stepped into the hotel, we were greeted with warmth and genuine hospitality by the staff, which set the tone for our entire stay.

The level of friendliness exhibited by the hotel staff was truly exceptional. They went above and beyond to ensure our comfort and satisfaction throughout our stay. From providing helpful recommendations for local attractions to assisting with any inquiries we had, their attentiveness made us feel valued and well taken care of.

One of the most delightful surprises during our stay was when the staff learned that my wife and I were celebrating our birthdays. Early in the morning on our special days, we were pleasantly surprised to receive a thoughtful gift of wine and delicious cakes, accompanied by a heartfelt card. It was a wonderful gesture that made us feel incredibly special and added an extra touch of magic to our stay.

The London West Hollywood Hotel exudes an elegant and sophisticated ambiance that perfectly captures the essence of West Hollywood. The rooms were tastefully decorated, spacious, and impeccably clean, providing a luxurious retreat after a long day of exploring the city. The attention to detail was evident in every aspect of our accommodation, from the plush bedding to the modern amenities.

The location of the hotel was ideal for those looking to experience the vibrant energy of West Hollywood. With its proximity to popular attractions and renowned restaurants, we found ourselves immersed in the heart of the city's cultural and entertainment scene. Yet, despite its central location, the hotel provided a tranquil oasis, allowing us to relax and unwind after a day of excitement.

In addition to the exceptional service and comfortable accommodations, the hotel boasted an array of impressive amenities. Unfortunately, the weather does not allow us to take advantage of the rooftop pool, which offered breathtaking views of the city skyline. the fitness center was well-equipped and maintained. The hotel's dining options also exceeded our expectations, with delicious cuisine and a wide selection of beverages to satisfy even the most discerning palate.

In conclusion, I highly recommend the London West Hollywood Hotel to anyone seeking a remarkable stay in West Hollywood. The exceptional friendliness of the staff, coupled with the unforgettable surprise on our birthdays, made our experience truly memorable. Whether you're visiting Los Angeles for business or leisure, this hotel is a haven of luxury, comfort, and genuine hospitality. I look forward to returning to this remarkable establishment in the future.

Thank you, London West Hollywood Hotel, for making our stay truly exceptional!

My partner and I stayed two nights at the London West Hollywood this week on our trip from London to LA. We were very excited to indulge in a little 5-star luxury, however very unfortunately came away underwhelmed and disappointed. The rooms are large, clean and very comfortable and the bathroom is indeed impressive, however overall service and atmosphere was really lacking. For the hefty price paid we definitely expected more. For example, at check out the lady didn't even look up from her screen, let alone ask how our stay was. Basic requests like having more milk for tea in our room seemed to inconvenience a second lady. I noticed a lot of guests stayed at the hotel on business and I wondered if this is why the service felt cold with little to no acknowledgment of the fact some people are there on vacation, having saved up a lot of money for the privilege. Parting with this sum of money is not a light touch for everyone. Breakfast was simple but very tasty- big shout out to staff member Ashley who always went out of her way to greet us and was consistently kind and attentive. No request felt too large.
Final thing to add is that unfortunately we couldn't make any use of the rooftop pool and bar due to very disappointing weather- obviously not the hotel's fault but again, for the price I would have expected at least a sauna or steam room as another option for a cloudy/rainy day. Overall a nice stay but would not part with such money again for the lacking service.