The Venetian Macao

The rooms are great and spacious but does not feel luxurious anymore, the toiletries, towels and slippers are generic. Our room located in a non-smoking smelled of cigar on the first night. Housekeeping sprayed citrus scented at the vent to remove the smell. At 450usd++ a night without bfast it's a bit disappointing.
On the bright side security on entering the elevatore leading up to the rooms is commendable. Unlike before when anyone can just show room cards there is a scanning device now.

Good experience overall but I don't like being signed to a disability room when no one is disabled.. The disability room feels smaller than the regular one, though I imagine it will be very useful for those in need

Hotel staffs are helpful but their English can be improved, especially those who assist guest in transit bus queue area..

The architecture was very luxurious & very good to take picture

Sadly there aren't any gondola staff who can give us ride around the canal.. If they open this service, it would be 5 stars from me

Way too difficult to navigate. Not signposted well enough and some escalators from the ground floor lead to the casino with no other exit point. Staff can sometimes be a bit... not incompetent but lacking. If you know I'm trying to get somewhere, we've established you're not happy with my form of ID (despite other security members being satisfied with it) then maybe you should suggest another way to get there without me having to ask?

I can fault a few things 1: is no alcohol on the gaming floor of the casino which is so different to what we have experienced. 2: booked with breakfast but it’s not what we got (we had 4 people in our room only got a set menu for 2 at a dumpling restaurant which had a breakfast that was pretty average.

But overall the experience was just amazing
The room was by far one of the best we have stayed in. They accommodated kids so well with kid robes and slippers
The staff and security were by far the best
Everything is so expensive but it’s expected

The Venetian Macau is a highly sought-after spot for those who love casino games. It's a must-visit destination in Macau. It is the biggest casino in Asia and the second-biggest casino in the world. Entering into it is a stunning encounter. There are multiple entrances, and individuals under 21 years of age are not permitted to enter. It's advisable to have your identification on hand as security guards may request to see it. If you're a foreign national, presenting a digital copy of your passport is acceptable. It's best to avoid taking pictures in a noticeable manner. Instead, try to be discreet and take your chances. If you want to capture the best experience, bring your camera and head outside in the evening to enjoy the magnificent view.

I am impressed every time we stay here! Extremely large room perfect for a family with kids. Only down side is how expensive things are in the Shoppe mall. I just bought breakfast from McDonald's, and it was pricey!

Quite possibly the best place in Macau. While I didn't take a night to rest at Macau, this hotel/casino/shopping center was amazing. The food inside the shopping center's food court is definitely top notch. The only thing that sucks about the food court is that it is very competitive to find a table during peak hours. The roads that connect the stores are also well-displayed and built elegantly. Shopping here was a onetime experience and I would definitely come back.

4 people, we had 4 people. Kept having to tell them we need 4 people's worth of towels and stuff. Every time they did housekeeping, it was either 3 or 2 sets.

The phone did not work. Had to go downstairs to get someone to fix it. Parts of the room was peeling off.

But at least they were nice about it. Checkout is quick though, just dropped it off at the box.