Beverly Wilshire, A Four Seasons Hotel

Time in the sun is always amazing, although the service personnel (Anthony) that helped us through was amazing, both RESORT PASS and Wilshire Beverly hotel had mislead and and I think predatory practices. Resort pass did not indicate that there would be an additional $80 service charge at the hotel, including having the wrong photo attached to the hotel , causing all three guest to go to the wrong/sister property and hotel charged us 20% gratuity even though there were three not 6 people to warrant this charge. It was disappointing to attend using this service when in theory the total checkout it would have been better just to be a guest and get all the perks of being at the hotel

Service is impeccable and location is perfection for experiencing Rodeo. Rooms were renovated but there are some signs of old/wear/cracking. Quiet rooms. Great late night room service. Thanks to the front desk ladies who recommended Ocean Prime. The BLVD is a great for lunch (was able to grab an outdoor table) and dinner. Will def be going back.

Beverly Wilshire holds true to its reputation! From the moment I stepped in, I was ensconced in luxury and elegance. The staff's attention to detail made my stay unforgettable. Truly a gem in the heart of Beverly Hills. Will be dreaming of my next visit. ✨🥂

Nice hotel. Customer service was AWESOME. The room was amazing as well. We were able to walk to rodeo drive and all the restaurants were less than 10 min away from hotel.

I worked for the Four Seasons Hotel and recently stayed at the property. It was awful. The employee experience that my spouse and I should have received was just not given. The hotel is very old and out of date! Need major renovations! The staff was not helpful or courteous at the least. Rooms very small and dirty. They refused to move us. Manager I spoke with yo me he would take care of everything yet once I left the property they started trying to charge my credit card. It was the most awful stay I ever experienced. They also sent emails to my job trying to have my benefits taken because of their faults but after this hotel stay I completely left the company. Nothing that it’s shaped up to be. I wouldn’t suggest any stay at this property. Management staff wouldn’t come speak with me because they felt I was an employee and they could do whatever to me! Beverly Wilshire is trash. And they keep reminding me that I was on discovery nights which is completely out of line! Do not stay at this property! Hotel very old with no new technology. And every thing is about money you will do better going to the Beverly Hilton or the Beverly Hills but this hotel is not any good and I work for them so I can only imagine what regular guests goes through here! Awful experience and service.

Sorry to say, I was extremely disappointed with this Hotel.

There is a certain level of service one expects from a 5 star hotel or anything upscale, however this Four Seasons location falls short.

In advance I booked a reservation for a certain class of room with a check in at 3PM. Arrived at 4:41PM, spoke to Isabella at reception to be told the room we selected is not ready and no ETA as to when it would become available. She then proceeded to offer a different class of room at a higher price. I explained to her "this does not seem fair as I performed on my end of the agreement". Since the room was not available, I asked if we could cancel the reservation so I could go elsewhere, she told me I would be charged for the cancellation. WOW!

Isabella went on to tell me the hotel was completely committed, and there will be absolutely no exceptions. Long story short, I took the class of room that was offered at a higher price. Looking over the room, provided an image of something you would find at a "Motel 6".
-cut my finger on an unmaintained jagged edge of the granite in the bathroom countertop
-wardrobe doors completely broken off the hinges
-windows falling apart and unmaintained
-poor finish work within the suite
-exposed electrical wires at a plug
Please have a look at the pictures and judge for yourself.

A true 5-star experience! The ambiance resembles Paris! Elegant & beautiful. Located at the crest of Rodeo Drive, the Beverly Wilshire is like a relic of history and beauty! The location couldn't be better for quick access to shops and high-end luxury designer stores. If you stay on site you'll be pampered and treated with the utmost care. Our 5 night stay, all members of the staff from the front desk to the spa, to poolside lounging with champagne was immaculate and exceptionally fabulous.

I recently had the pleasure of staying at the Beverly Hills Wilshire hotel and it was an amazing experience! The staff was incredibly friendly, the rooms were spotless and modern, and the amenities were nothing short of luxurious. The location was prime, close to all the popular Hollywood sights, but far enough away from the hustle and bustle of city life. The pool was the highlight of my stay, as the view of Los Angeles was breathtakingly beautiful. I would highly recommend staying at the Beverly Hills Wilshire for any traveler looking for a top-notch experience in the city of Los Angeles