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Top Computer repair services in Berlin, Germany

Quick facts

How many places in the “Computer repair service” category are listed in Berlin?
There are 9 places in the “Computer repair service” category in Berlin on LocalGuideWorld.
Which place in the “Computer repair service” category in Berlin has the highest rating?
Webspace Electronic, rated 4.9 out of 5 based on 206 reviews.
Which place in the “Computer repair service” category in Berlin has the most reviews?
Reparatur Express, with 477 reviews.
What is the average rating of places in the “Computer repair service” category in Berlin?
3.9 out of 5 on average, based on 1,807 reviews.

Reviews

The place is a total scam! It was already suspicious that they ask for password when leaving the phone to repair.
I had a simple broken screen. They charged me for the price of an original, but it was something very bad quality, it broke after one week. And I took really good care of it. Pancerglas and everything.
They supposed to give 1 year guaranty, but of course they will always find an excuse.
NEVER GO THERE!
Very kind staff (Tawfik), quickly diagnosed my smartwatch issue.
The best service in Berlin,for sure. Professional, kind, decent prices. Recommended highly
The man super kindly help me with the display, he have a discount and the best of all he help me in English. Also
he told me to keep the bill if something came up just come back
Scammer. Do not go here. Wanted to charge €49 to clean charging port after saying he would put in a new part. No new parts. He continued to verbally abuse me when leaving the store.
Wanted to charge me 49€ to clean the charging port… went to another shop close by and they did it for 10€.
Absolute scammers.
Ich hatte ein Problem mit dem Bildschirm, deswegen ich meinen Laptop hier abgegeben habe. Zwei Tage später ist es repariert. Ich kann nur empfehlen
Bei meinem PC war Ventilator kaputt. Es hat immer lautere Geräusche gemacht, die auch immer häufiger vorkamen. Mein Bekannter Informatiker meinte, es sollte Ventilator getauscht werden. Ich habe den Laptop zum Newbitcom mitgebracht. Er wurde leider NUR für 65Euro gereinigt. Natürlich hat es nichts geholfen, obwohl ich erzählt hatte, dass es schlimm ist und zu laute Geräusche macht.
Dann kam ich in zwei Wochen wieder vorbei und meinte: der Ventilator muss getauscht werden. Da meinte der Mitarbeiter: es kann bis 3 Wochen dauern bis sie ihn bekommen, weil es so lange mit Bestellung dauert :D und weiß er nicht,ob man den Ventilator überhaupt bekommt!
Ich bin jetzt in Polen. Mein Laptop wurde innerhalb von einem Tag repariert (Ventilator getauscht). Es ist kein alter Laptop. Ventilatoren hatten sie vor Ort.
Was für einen Ramsch Service bietet der Computerservice Newbitcom an.
Never buy a phone here. Bought an iphone 12 and four days later the display wasn’t working and had fallen out of the frame. They wanted to charge me then to replace the display even though the phone had a “guarantee” and was obviously defective when they sold it to me. Total scam. Don’t shop here
Scammers!!! 0/5
Selling stuff for 3x to 4x the normal price.
Then offering a special discount and not giving out a receipt.
And if you want to return the item, they don't take it back,
saying their system doesn't allow that.
Kundenberatung 1A 🙂
Attraktive Preise und gute Auswahl
Nette Mitarbeiter
Kann ich nur empfehlen!
Super, fast and professional service. I can totally recommend it if you need to repair your device, they are Pro's 👍🏻
Fast, good, and reliable place. All reparations were at most in one day. Service is very friendly, space is clean and professional. I recommend!
Sehr Guter Service über Kleinanzeigen gefunden vor einem halben Jahr und seit dem immer hier sehr nette Leute 😁
Diesen Laden unbedingt meiden! Hier ist alles völlig überaltert, inclusive der Person hinter dem Tresen.

Musste heute diesen Laden betreten, nie wieder!!! Wollte nur ein DPD Paket abholen. Hatte meinen Ausweis leider nicht dabei, war selbstverständlich mein Fehler, das steht außer Frage.

Aber die Belehrung von Herr Ghadamgahi und die aggressive Haltung, war die pure Beschimpfung vor meiner 4 jährigen Tochter. Das primitivste und unprofessionellste Verhalten einem Kunden gegeben über, was ich je erlebt habe. Bin ich froh, dass ich keinen Computerservice benötige.

Gut, das es noch andere Paketshops gibt, die freundlich sind! Ich würde auch noch schlechter bewerten, wenn es ginge. Ich werde dies ebenfalls in meinen Freunden und Bekanntenkreis streuen und vor dem Laden warnen.

Nachtrag Feb. 2024: Es wird behauptet ich hätte mich antisemitisch geäußert. Es handelt sich hier um eine Verwechslung oder eine bewusste Lüge! Wir hatten fluchtartig den Landen verlassen. Als ich das Paket einen Tag später abholte, war ich äußerst verblüfft von der übertriebenen, überschwänglich Freundlichkeit! Da wird anscheinend Hilfe benötigt.
My iPad stopped charging and having received the appointment in the official Apple support I arrived on time. The employee looked at my device offered me two options to repair it or exchange it for a new one, and both options cost the same, about 700 euros. I refused both options, as it is only 300 euros cheaper than a new device and went home. At home I just decided to try wiping the contacts in the charging slot and the device started charging.
You could have identified the problem and charged me a reasonable amount, but instead you got a bad review.
I also have questions for apple why it offers me such a disgusting service
Think twice before contacting this service.
Avoid. These people were a nightmare to deal with it - they do not answer email after email after email, sent my computer to my in-person delivery address without even bothering to check it was the same address for mailing (it isn't), and without me signing off on it, and then proceeded not to respond to emails about it after it got lost.

They were also wildly rude in person - one of the guys there obviously has some form of pressing psychological issue and kicked off our conversation by informing me in a rage that he couldn't tell what was wrong with the computer "just by looking at it." I pointed out that this wasn't a service that I or anyone else was asking for (....?). I was dropping off the computer for a diagnosis, and at no point asked him to diagnose it on the spot just by looking at the computer. Of course I wouldn't ask him to do this - why would I? I would want him to open it and see what was wrong. The interaction was so unacceptably absuive that I had to immediately call it to a halt, and ask to speak to another person, explaining to this genetleman that it was unprofessional to treat a customer as a punching bag. This should surely be obvious.

All this was in response to dropping off a computer for a standard repair. Good lord. So much drama, and so much unprofessionalism. These people are a nuisance, take your business elsewhere.
Bester Laden. Total freundlich, hilfsbereit und professionell wird einem schnell weitergeholfen. Danke nochmal für die Taste :)
I had an appointment from apple to repair a device here under warranty. I wait for a week for my appointment and then I spend an hour to reach this place so they tell me that the technician is on leave and I need to make another appointment. They could have called or canceled the appointment and for that I wish I can give them less than a star
Ich wünschte man könnte 0 Sterne geben für diesen Laden, der zu inkompetent ist um fachlich formal mit seinen Kunden zu sprechen und stattdessen sich das Recht nimmt diese zu belehren !!! NIE WIEDER !!! Haltet Abstand
Alle sind hilfsbereit,alle sind respektvoll und auch sehr günstig 1000% empfehlenswert.
Sehr schnelle und nette Beratung. Auch wenn es sich nur um Kleinigkeiten handelt, wird man trotzdem ernst genommen. Immer gerne wieder
Super tolle Mitarbeiter ich hatte am 31.10.23 das Problem das meine CPU kaputt gegangen isz wegen einen Unfall und sie haben meinen PC in wenigen Stunden repariert und dazu noch zu einen fairen Preis den ich nicht erahnen konnte. Ich empfehle den Laden sehr und werde auch zukünftig dort mir Tipps und pc zusammen bauen lassen.
Absolut fantastischer Service! War wegen meines MacBook Airs gleich zweimal dort, jedes Mal wurde ich super freundlich empfangen, ausführlich und sehr kompetent beraten. Komme auf jeden Fall wieder!
Have made an appointment via apple services to change battery for the specific device model in that branch. When arrived by appointment time I was declined, because technician cannot do it by the appointment day, and was offered to go to the other store which is 4,5km away.

However, back in 2019 I have brought my Mac to replace the screen by warranty and there was no issues.

🤷‍♂️
Their service is very good, they are patient, they explain each situation thoroughly. They speak English, which was very important for expressing myself. I left my computer with them today and they resolved the problem the same day. I only paid for the service when I picked it up and the price was very good. They close the store at 20 Uhr but they still waited for me to arrive. I highly recommend it! (not to be late, but to close the job with them)
Es war ein sehr komisches Gefühl in den Laden zu gehen. Die Angestellten waren die ganzen Zeit nur am Telefon. Sie haben mich offensichtlich nicht als ernsthaften Kunden wahrgenommen, was ich sehr demütigend fand. Hilfsbereitschaft war nicht wirklich erkennbar.
Mega Service!
Hatte meinen Termin Slot un eine Halbe Stunde verpasst und kam dennoch zügig dran. Innerhalb von 5 Minuten wurde mein Handy (Ladebuchse) repariert von einem
sehr netten und kompetenten Technik Mitarbeiter.
Nur zu empfehlen - Immer wieder gern.
Vielen herzlichen Dank für eine sehr günstige und hochqualitative Reparatur des iPads Air meiner Nichte, dessen Display von meinem kleinen Neffen beschädigt wurde. Das Personal war freundlich und professionell zugleich wodurch der Schaden zu meiner vollsten Zufriedenheit wieder wett gemacht wurde. Nun sind bereits über zwei Jahre vergangen und das Gerät läuft nach dem Ersatz des Displayglases immer noch flüssig und einwandfrei wie am ersten Tag der Inbetriebnahme. Somit empfehle ich diesen vertrauenswürdigen und verlässlichen Laden mit gutem Gewissen weiter! Beste Grüße an den alten Besitzer!
Mitarbeiter super freundlich. Mein Anliegen wurde sofort bearbeitet. Preise sind wirklich in Ordnung. Arbeit wird sauber und fachgerecht durchgeführt. Vielen Dank für euren Service.
Kann man nur weiter empfehlen!!
wer ein Problem mit seinem Handy oder Macbook hat, ist da an der besten Adresse. Ein Highlight Schutzfolie für mein Galaxy Note8, in Lederoptik, passt wie angegossen. Super Team
Zweifellos mein Vertrauensort, wenn es um Technik geht.

Sie sind nicht nur Menschen mit einem funktionalen Ohr: Das heißt, sie hören zu, was jeder Kunde braucht (oder denkt, dass er es braucht), und sie erklären Ihnen mit aller Liebe der Welt die verschiedenen Optionen, die Sie haben.

Sie sind sehr transparent, was ihre Arbeitszeiten und Budgets angeht. Man merkt ihnen an, dass sie mit beiden Beinen im Leben stehen und ihren Job aus Leidenschaft für Computer und Technik machen und nicht nur, um den Kunden auszunehmen. Das ist die richtige Art, Dinge zu tun!

Vielen Dank für alles!
Super nette Jungs, ich hoffe der Laden bleibt, ich will nicht mehr woanders hin. Ich bin ein User ohne große Fachkenntnisse und ohne großes Vermögen. Dass darauf eingegangen wird, mit Freundlichkeit und Einfühlungsvermögen ist wichtig für mich. Ich vertraue den Jungs.
An awful repair! Total waste of money.
I brought them my mobile. It wouldn't charge, so something was wrong with the charging slot. All other functions were in a perfect working order. They fixed it and charged 40 euros.
Ok, but when I tried to use it I found out that the mike didn't work! Again: it was 100% fine before I brought it to this repair's.
So, I took my mobile back to them, and when they were opening the device, they broke the screen!
This time they charged me 20 euros for the mike and 40 euros for the screen and said as it was their fault they wouldn't charge me for the work, just for the replacement. How truly generous!
So, altogether I had to pay 100 euros to repair a phone that costs 120 euros brand new! I said no thank you.
So, the guys are either totally unprofessional or simply dishonest!
I strongly DON"T recommend this repair's to anyone! Save your time and money.
Best service couldn’t be happier! No repair shop was able to fix a broken plastic part of my tattoo thermal printer but this place managed the job wonderfully, fast and cheap. RECOMMENDED
Also ganz ehrlich. Der beste Laden, den ich kenne. Ich komme schon seit Jahren und bin immer begeistert. Schnell. Günstig. Freundlich!
The Person is very kind, fast and professional. Thank you.
Überteuert, inkompetent, dreist! Kam mit defektem Gerät, erhielt Anruf das läge am Speicher. Dreimal so großer Speicher wie verbaut wurde mir angeraten. Als ich sagte, das brauche ich nicht, hieß es, "Sie können weniger haben, aber das kostet genauso viel!" Kinnlade fällt. Ich akzeptiere notgedrungen, hole Gerät eine Woche später wieder ab, installiere alles neu - drei Tage(!) später der exakt gleiche defekt! "Vielleicht liegt's am Mainboard" - VIELLEICHT? Bei Euren Preisen hätte ich da "etwas" mehr Expertise erwartet! KEINE Erstattung für die Fehldiagnose und resultierende dreistellige Rechnung; KEINE Abhilfe für das (vorgebliche) Mainboard-Problem ("Wir können Ihnen das Ding nicht alle drei Tage neu installieren!" - Ja, ICH auch nicht!). War mein letzter Mac, und mein letzter Besuch bei dieser Firma.
took my phone to replace the charging port and battery. when I came to pick it up I found out that the charging port didn't need to be replaced but fixed / cleaned, so I paid less than originally agreed; got my phone back in 3 hours, super transparent and efficient service!
First when my Iphone 12 pro max's screen was broken, I brought to them and paid 400EUR to repair, everything seemed great, and the guy working there was super friendly. I got my phone the same day.

But apparently they did something wrong and strangely out of no reason the display dimmed and it wasn't possible to increase the brightness, as well as FaceID stopped working after 1.5 months. I brought my phone back to them for diagnostics, which supposed to be done in a day. It took a whole week, I was trying to call them they were just not accepting my calls, neither answering to my emails, and when I could catch them I was hearing a lot of excuses. Finally they told me that I should pay additional money (when on their website it was mentioned that it'll be under warranty) as something was damaged because of water, and it's not related to screen when obviously the problem was the screen and I had no incident with water as I'm working all day in the office. But still as I needed my phone back asap, I was like ok, do it. I paid 60EUR, they did fix only the screen without FaceID. Also after the last repair I noticed that my battery started to work so bad, so it's just working for 4-5 hours and goes quickly to 0.

Now It has passed 2 weeks and my phone has just got completely dead. The worst service I have ever got in my life.
Toll !!!! Hab mein Handy mit kaputtem Bildschirm um 17:30 mitgebracht, und um 20:00 war es wie neu für nur 70 euro !! Jetzt ist es eine Woche später und alles ist perfekt ! Super gute Arbeit, vielen Dank
Größter drecks stand den es gibt
Entweder ist er nicht da, krank, Urlaub oder sonst was ... Solche Leute sollte man gleich kündigen ... Und die Arbeitszeiten 10/11-19 Uhr
Meine Geschichte ist einfach zu lang...aber einmal und nie wieder.eine einzige Folge von Inkompetenz .ich hab zirka 8 Stunden damit verbracht an Wartezeiten.
Ohne am Ende einen neuen Akku in meinem Handy zu haben. ich wurde permanent verarscht.
I have given my mobile to glue my display which went off a fall. It took around 3 days to fix as the display got damaged while gluing back. But they replaced it without any additional payment. It costed me only 15€. So, economical.

Staff are freindly and they speak English. So, communication is easy.
Helped me fix my laptop super fast - even though the task was not easy he fixed it and repaired as new
super nice guy - super fast and convenient price
Cheers to him
Did not find Lebara Sim Card here or any other SIM cards, also the customer service here is very poor, better find other place…..
Hatte ein Handyproblem.Der Mitarbeiter war sehr freundlich und hilfsbereit.Er könnte mir helfen für 50€ ,mein Handy auf Werkseinstellung zurück zusetzen.Hilfe in der Not
Left my laptop there on a Saturday night not functioning. Picked it up on Monday working perfectly. Very reasonable price and nice staff. What's the catch? You have to pay the price with no guarantee it will work, that's why its so cheap. I'm very happy I found this place!
Super Mitarbeiter und super Service.. bei jeglichem Problem wurde sofort eine Lösung gefunden dank der Qualitativen arbeit der Mitarbeiter.. kann man jedem nur weiter empfehlen.. 👍🏾👍🏾
After 5 years, the battery of my iPhone SE (1st gen) was not working well anymore and I was already worried I might need to get a new phone. Found this shop, called to see if I could pass by any time (I could), went there, took 20-30 minutes for them to replace the battery (waited there, was even offered some coffee) and put on a new protective sheet for the display. Paid less than 30 € for another few years of having my phone, three months warranty. Really nice guy, fast, professional, and good value.
I had a very good experience with them, super friendly staff and very expert with a affordable price. For any other device issue I go back there for sure. Totally recommend !
***BE WARNED THIS SHOP DOES NOT HONOR THEIR GUARANTEES ON LAPTOP BATTERIES***

I had bought a battery for my macbook pro online from this shop. With the bill I was send the terms and conditions stating the battery was guaranteed against defects for one year.

After about 10 months the battery failed and swelled up. I contacted the shop and after they ignored me for some time I went to the shop in person. They claimed the guarantee was only for 6 months, also claiming apples policy is also only for 6 months (I later found out on apple’s website that they guarantee their macbook pro batteries for one year). In the end the shop said they would only replace the battery if I paid 50 euros more.

I ended up going to a different shop and getting a higher quality battery, with a one year guarantee and for only 9 euros more. Lesson learned and I would not recommend this shop at all.
Be careful guys, I bought used Iphone in there and forgot to ask to log out from Apple ID (honestly I thought it’s obvious must be done). But since than sellers haven’t told me the password (I was asking for 1 year) and after update the phone became blocked, a useless stone.

Dear shop owners! Please give me the password and I will delete this comment.

(The bad joke of life that my elder friend asked me to help her to buy used Iphone because she was not sure to choose the right one. And I helped and choose this shop because of good rating. But when phone became totally blocked, I must buy her new IPhone for my money! Because I promised to help and took the responsibility for this!)
Sehr unfreundlich und unprofessionell. Verbaute ohne Ankündigung eine gebrauchte 160GB HDD Festplatte, obwohl sie einwandfrei funktioniert hat. Wer benutzt heuzutage noch so eine alte Festplatte. Als ich das Gespräch suchte, wurde der Mann gleich stinkig. Musste dafür 120,00€ zahlen. Bitte macht einen großen Bogen um den Laden.
My computer fell and didn't work anymore, so I brought it to this shop, they opened it and told me that my hard disk was just loose and not broken, so they fixed it in 5 minutes and asked for a free tip (I gave 10 €)
THANKS FOR BEING HONEST WITH ME, YOU MADE SOMEONE HAPPY TODAY!
Awesome! Not the first time they took care of my phone. I only went there to get my ear speaker cleaned. Stayed for a longer chat and was given the opportunity to warm up a little on a freezing day in Berlin. Great service overall and very friendly staff!!
Beitrag 04/22 aktualisiert, da laut Antwort unten eingefügter Antwort der Laden inzwischen einen neuen Besitzer hat, was ich jedoch nicht nachprüfen kann. Vor ca. einem Jahr hatte ich eine schlechte Erfahrung gemacht: der Einbau eines neuen Akkus in ein Samsung-Tablet dauerte viel zu lange, anschließend funktionierte das Gerät nicht mehr. Wegen der katastrophalen Parkplatzsituation in der Hermannstraße bin ich nicht nochmals hingefahren. Da der Laden nach wie vor den gleichen Namen trägt, lasse ich die Rezension stehen - sonst müssten ja auch die alten positiven Rezensionen gelöscht werden.
This is so far the best Handy Reparatur I have been in Berlin! They are super friendly, they give you a honest opinion and can repair your device within a day. Also, in terms of value are very fair! Plus, they speak good English :) Highly recommended!
Excellent service, very pleasant gentleman who spoke English. I highly recommend a visit
bought a 2014 macbook pro for 650€. was literally scammed the inside was messy with oil and coffee, clutch hinge cover was defect + owner accused me of breaking it. all three employees group together against you alone in the store (amazing experiences). I called him to ask, if he would clean and fix it. Even when I bought it at his place, I should pay for this as a new additional service. Thus product was sold under false circumstances, they wont refund in any way, and they will fix nothing if your product is not what it supposed to be, or gets a new defect unless you pay for it.

In conclusion. do not go here. there are far superior services throughout berlin, that will also respect your opinion and value as a customer. + everything here costs 10-20% more, because they sell it to ppl who dont read google reviews that were not faked, or dont know much about the products (i had to teach them something too).

proof are uploaded in pics. i accidently started cleaning already before making these pictures.
I had problems with Italian mail, but the seller sent me the package for free with the same piece
Thanks for the fast Helping, Amazing Cheap abd Profesional
Ich hatte meinen PC zur Reparatur dort abgegeben. Der Fehler wurde schnell identifiziert und behoben. Der PC war sogar einen Tag früher fertig als geplant. Der Preis was angemessen.
Avoid this place!!
I went there with my laptop. I went there with a small problem (fan not working) looking for a replacement. They wanted to charge me for 100 euros!, 30 for the fan (I checked in the internet is 18 euros) and 70 for the job ( when the normal price is 30 tops)because "they need to open the computer to fix it" O_0 genius.... like that was extra work for a computer repair shop...not something you have to do everytime pffff.
Finally I went home, check a video on the internet of how to change the fan, open the laptop (easy eeeasy) and discover that the problem was a big ball of dust inside of the fun.... reading the other comments I am afraid they would have charge me for any other invented provlem.