Candlewood IGA

They try to scam you with Uber eats. Give you a cheaper alternative product without actually changing the product & price in the app. This has happened to me more than once. Never again. It's either that, or their staff & management aren't competent.

Small IGA, but has lots of good options. But for some reason they only do hot BBQ chickens in the mornings.

My local, normally does the trick if I've forgotten to buy anything and it's too late to go back to the shops. Bought a pack of ham maybe only 2 days ago and turns out it's expired (use by 22nd, today being the 24th), wasn't discounted or anything. Didn't even grab a receipt or have to time to go get a refund. Just disappointed.

Just charged me for 1kg of pork scotch filet ($18/kg) instead of the actual price for 0.48kg which is $8.71.
Not happy. Would have come back but was only passing through. Won’t be returning.

Bad customer service almost every time no hello or morning or thank you or even no good bye

the last 5 times i’ve gone to Iga candlewood the female older staff are very rude again this morning politely said after the cashier said $11 you should not be working in customer service your so rude no acknowledgement , continue chatting with another worker the who time i was being served until when i gave the cashier my money and had to politely educate and remind you in customer service u should not being getting treated this rudely it’s unprofessional

staff need training on customer service
they clearly need to be retrained on the basics!!how to great a customer waiting to be served or at least acknowledge or use manners

This is my local IGA but overall it's a pretty small one. The staff are friendly and the store has most of what you need but it is quite small and the fruit and veg is not great. I would appreciate if their fresh produce was a bit more above average
The deli closes earlier than the store as well - but it’s a basic one..

Staff are very friendly though :)

Affordable prices with regular savings.Great variety of fresh fruit vegetables and healthy meals.Friendly helpful staff and fast checkout service at register.

Not a great IGA. Limited stock, high prices, and a busy carpark.

Produce is rarely very fresh. Their hot chicken rack has bugs in it, and the icecream freezer is way overdue for a defrosting.